Monthly Archives: February 2023

The Rise of Clippy 2.0?

February 11, 2023 · by · in AI Chat, ChatGBT, ecommerce · Leave a comment

With the integration of ChatGPT into Microsoft products, are we seeing the rise of Clippy 2.0 (the old Microsoft Office Assistant paper clip)? Will it go better this time? Clippy 1.0 Clippy was a virtual office assistant in Microsoft office from 1997. A “cute” animated character that would pop up and offer help. It was […]

What does AI Chat hold in store for ecommerce?

February 7, 2023 · by · in AI Chat, ChatGBT, ecommerce · Leave a comment

I was just watching a CNBC news item on the success of Dick’s Sporting Goods (DSG): Why Dick’s Sporting Goods Succeeded When Sports Authority Failed. One of the reasons given for their success was their ability during COVID to get in-store pickup live in 2 days, which helped them sell stock trapped in stores when […]

Measuring the Effectiveness of Developer Advocates

February 1, 2023 · by · in Technical Documentation · Leave a comment

Defining maturity levels for a developer community can be a useful tool to determine the right metrics to measure developer advocacy effectiveness and plan out a strategy to help your community grow.