Category AI Chat

Agent Architecture Wars

Model Context Protocol (MCP) is all through my LinkedIn feed these days. Many SaaS vendors with public APIs are providing a MCP interface to their services as well, allowing AI systems to more easily interface with them. MCP standardizes both authentication (OAuth based) and the format of remote procedure calls (JSON RPC based). But how […]

The Rise of Clippy 2.0?

With the integration of ChatGPT into Microsoft products, are we seeing the rise of Clippy 2.0 (the old Microsoft Office Assistant paper clip)? Will it go better this time? Clippy 1.0 Clippy was a virtual office assistant in Microsoft office from 1997. A “cute” animated character that would pop up and offer help. It was […]

What does AI Chat hold in store for ecommerce?

I was just watching a CNBC news item on the success of Dick’s Sporting Goods (DSG): Why Dick’s Sporting Goods Succeeded When Sports Authority Failed. One of the reasons given for their success was their ability during COVID to get in-store pickup live in 2 days, which helped them sell stock trapped in stores when […]