All ecommerce experiences are the same right? Home page, category tree, product pages, checkout (oh, and don’t forget good old site search!) – pretty it up and you are done! Right? No! One of the reasons I think headless ecommerce is so interesting is to go beyond such experiences. I don’t think the traditional model […]

Have you ever thought about ways you could make your physical business go remote? Obviously with COVID-19 and stay-at-home guidance there is a market right now. But even after the restrictions are lifted, could it still be more convenient for your customers? Is the current situation a time to try going remote while there is […]

If you are a small business and have had to change your store hours or temporarily close your store, remember to update your store hours in Google My Business. I personally recommend the app as an easy way to make such changes. For example a local restaurant business near me has changed their hours and […]

In my last post I talked about some of the decision process I used when exploring which video platform to use a series of online office hours for ecommerce. In this post I focus on some of the underlying technologies. It was interesting to see how the complexity can blow out pretty quickly. There are […]

With large portions of the world in lock down , video conferencing and online events are growing in popularity. I have been exploring some of the tools (with an admitted bias towards Google technologies since I work there) trying to work out the best way to kick off an Ecommerce Website Office Hours series (the […]

With COVID-19, you might like to check out the “Grow with Google” resources. “Work, teach, and learn from anywhere To slow the spread of COVID-19, many employees, educators, and students are working remotely. To help, we’ve gathered some free tools and resources to keep you connected and productive. LEARN MORE“ I would particularly note keeping […]

Just noticed Verizon is starting a weekly livestream giving small business advice. https://www.verizon.com/pay-it-forward-live/ “#PayItForwardLIVE is a weekly livestream starring the biggest names in entertainment supporting small businesses. Let’s tune in together every Tuesday and Thursday at 5pm PST/8pm EST to watch our favorite artists stream live from their living rooms.” Nothing to do with Google, […]

As Coronavirus news continues to dominate the headlines, I found it interesting to see how China coped with change (since they had to face the issues first), such as asking whole cities to suddenly work from home. Many of the big name apps have added new sections with updates on the virus, online tools to […]

I have read a number of articles on retailers experimenting moving their stores to focus on delivering great customer experiences, not stock levels. For example, have a smaller volume of products in stock, but improve the opportunity to experience those items. Then ship the products to the person’s home. That way you can have less […]

I was reading an interesting article from Digital Commerce 360, “Heard at NRF: Contradictory conversation from ecommerce tech vendors”. One of the topics that came up was inconsistent definitions of what headless ecommerce is. I thought I would share my thoughts on the topic and article in general. Inconsistency and Change The first remark that […]